Managing Change - The Role of Leaders

Change is a constant in today's business environment.  Successful organizations have learned to anticipate, plan for, and grow through the inevitable upheaval and turmoil associated with the change process.  They have also learned that the communications and actions of management during such a process are critical.  This workshop goes beyond coping with change on a personal level and provides a practical roadmap for successfully leading employees, teams, and entire organizations through the challenges and potential pitfalls of change.

Topics include:

	Understanding why employees resist change
	The 10 characteristics of organizations that successfully manage the change process
	How to identify and utilize the 4 major "players" in the change process: the change target, the change agent, the change sponsor, and the change advocate
	The 3 stages in planned change and how to build them into your organizational strategy
	The 7 key questions to address in order to successfully implement an organizational change

Workshop includes take-away job aids and practice in creating specific action plans.

Class time: 4 hours

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